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How to read Blackberry MEP without Cable.

(1) On the main screen of the phone, press and hold the following keys: ALT + CAPS + H (at the same time) to bring up the “Help Me” screen.

Note: For Pearl and other Sure-type phones press and hold the ALT key (Bottom left) and type E A C E. For Storm, hold the BACK arrow, and tap the screen in the following areas: TOP LEFT, TOP RIGHT, TOP LEFT, TOP RIGHT.

The following “Help Me” screen should come up:

(2) Type the PIN, App Version and Uptime in the form below:

Device PIN:

Example: ce4595fd

App Version:

Example: 5.0.0.351 (554)

There are 4 possible App Version formats that may appear on your phone. Please make sure to enter it in the correct format:

5.0.0.351 (5544)
5.0.0.351 (554)
4.0.0.351
1.0.0.35

*Please note that the numbers are valid to change.

Uptime:

Example: 100546

(3) Press “Get my Key” and our Calculator will generate a code:.

Your key is:

Now simply type the KEY directly on to that “Help Me” screen. Nothing will appear when typing. For numbers, make sure to hold the ALT key when typing.
Important Note: If you exit the “Help Me” screen after generating your key, you will need to go back and generate a new key based on the new UPTIME value that has been changed.

The following “Engineering” screen should come up:

(4) Scroll down and click on “OS Engineering Screens”.

(5) Scroll down and click on “Device Info”

(6) Then scroll down until you see MEP-XXXXX-XXX as shown below:

This is the MEP of your Blackberry. Please write it down and send it to us.

Please make sure to write it exactly as it appears on your phone to make sure you get the correct code.